When it comes to addressing the world’s most intractable problems, there’s no one-size-fits-all approach. We’re experts at designing and guiding tailored processes that deliver tangible results and powerful insights, always leading with empathy and emphasizing collaboration, communication and trust.
With offices in Vancouver, Toronto and New York and a carefully curated network of global social impact professionals, we offer the familiarity and attentiveness of a local partner with the breadth of a global agency. Together, we’re transforming what’s possible when strategy, creativity and purpose align.
Where we thrive
Our sweet spot is working with complex organizations and purpose-driven businesses and navigating multi-stakeholder engagements. We have consistently led the creation of groundbreaking projects, such as:
- the UN Women’s #HeForShe Campaign
- Rockefeller Philanthropy Partners’ brand strategy, digital platform and marketing plan
- College Advising Corps’ cloud-based software, which tracks millions of student interactions across the US.
Briteweb offers a combination of expertise, values-alignment and passion that you simply will not find at any other agency in North America. We’re trusted partners for some of the most impactful organizations in the education, health, gender equality, environmental, international aid and philanthropic spaces. We have a track record of delivering lasting value for our clients, regardless of their specific focus area.
Operations & Culture
Briteweb is a pioneer in the future of work, company culture and 21st century organizational strategy. Our team members are tech-enabled, incredibly well connected and led by a world-class project management and administrative team. We work tirelessly to continually improve our processes and the quality of the work we deliver. We consider every challenge to be a learning opportunity and encourage an open and safe environment for everyone on the team to provide ideas and feedback.
We understand that creativity and talent alone aren’t enough when the world’s biggest issues are on the line. Working in the social sector means higher stakes, more complexity and heightened investment from everyone involved. And we’re experts at designing and guiding processes to suit these environments. Our clients appreciate the transparency, budget clarity and peace of mind we offer, even when there may be many unknowns.
We’ve learned that the best results come when we can collaborate closely and openly with our clients. We expect a high level of partnership from our clients and we know you expect the same from us.
Briteweb is built on a foundation of strong values, mission and purpose. They guide our hiring process and our approach to ensuring the right fit with the clients we engage with. Our values are more than words on a page for us, they are built into everything we do.
What happens during the workday is just part of the picture. We create space for everyone we work with to show up as their whole, authentic selves, because we believe that makes our relationships—with our clients and within the Briteweb team—realer, richer and more rewarding. In every interaction, we should be striving to be in the ‘here and now’. Gently noticing what is happening around us without judgement. Challenging ourselves to remain in the present moment.
Every day represents an opportunity to learn. Ask why. Search more. Participate. Create. Resist the urge to rest in the belief that being knowledgeable and experienced means we have it all figured out. Instead, always be looking forward to what is next. Together, we can create a space where questions are celebrated, effort acknowledged, and the unknown embraced.
We’re an innately empathetic bunch, which allows us to meet others where they are, understand their thoughts and feelings, and communicate in a way that inspires confidence and builds trust. At the end of the day, what we do is about people. Not pixels or programs or processes. People. You, your team, our clients, their users. The better we understand them, the better our work becomes.
Open Hearts & Minds.
Briteweb is an open door. We’re dedicated to fostering an environment where everyone feels not simply welcome, but empowered and embraced for exactly who they are. To us, inclusion isn’t a line item in a report or a box to be ticked. It’s an ongoing commitment to doing the work. To continuous reflection, reconciliation, and growth.
In It Together.
Our best work happens when we collaborate. Our teams are cross-functional and our roles cross-disciplinary; though we’re clear on our respective responsibilities, there’s no such thing as “their job” or “my job.” Success is our collective responsibility. With our clients, we act as an extension of their team; they in turn become part of Briteweb. And because everyone’s roles are so intertwined, it’s extra important that every member of each project team is communicative and accountable for their own contribution, from start to finish.